How to do MONTH END:
Before you start your standard month end, it is important to run the RELEASED NOT PROCESSED and UNRELEASED TREATMENTS on your main ACCOUNTING pane. Close all relative transactions.
Continue with the process as follows:
- ACCOUNTING >> MONTH END
- Select your dates. From and up to – NOT including. E.g. 1 September to 1 October will include all transactions up to 31 September 00:00
- ACCOUNTS GREATER THAN = Select the minimum account balances to who you want to send statements to.
- Add interest and indicate to whom and how much
- Add admin fee's to whom, how much % interest, and on accounts bigger than what amount?
- RUN >> this can take a few seconds or up-to a few minutes, depending on the magnitude of you data.
- Send/ Print Statements is a summarised version of their account transactions.
- Send/ Print Accounts is a detailed list of transactions. You can choose which one you want to send.
- Only accounts that are not marked as bill to email will show up when you click 'Print Statements/Accounts' and visa-versa
How do i remove the double interest charges if the process was cut off half way through
Go to 'Accounting' pane>> 'Batch Run History'.
- From the new window, select the batch you want to cancel the finance charges on and then click on 'Cancel Finance Charges'. You will then be notified that finance charges have been cancelled and you can then re-run the month-end
** if all the details are filled in correctly and you still get a "time out" error message after you have sent out all your messages, then your antivirus might be the cause. Please confirm/ check that your setup an "exception" for VetMaster within the antivirus setup..
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