Q: I have made two attempts to run month end and my computer hung both times. Interest has been charged on certain clients twice and others not at all. How do i remove the double interest charges.
A: Go to 'Accounting'->'Batch Run History'
- From the new window, select the batch you want to cancel the finance charges on and then click on 'Cancel Finance Charges'
- You will then be notified that finance charges have been cancelled and you can then re-run the month-end.
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