Credit and Debit Notes - How to process on CASH SALES

Q: How to process a sale when goods are returned on a Cash sales transaction

A: It is important to remember that a credit note only returns the stock. A debit note needs to be created as well on that same sale to return the money.

Go to the SALES tab >> SALES EXPLORER >> on the sales explorer window search/select the transaction you want to credit. if there is a list of products, select the product/s and quantity or select "Full invoice". Then select the payment and issue a debit note.